Mobile / Live
At 356 bet, we handle your information with a straightforward set of rules — what we collect, how we use it, and what choices you have. Access to this platform and how your data is managed depends on your local law and eligible regions.
When you open an account with us, we collect the information needed to run it — your registered name, contact details, account login credentials and the payment method you connect. For Bangladesh accounts, this includes wallet identifiers linked to Nagad or Rocket when you use those rails for deposits or withdrawals. We collect transaction records tied to your account wallet so that your history is traceable and disputable if something goes wrong. We do not collect information we do not need. Device data — the browser type and screen size your mobile session sends — helps us deliver the lobby in a format that works on your handset without requiring a download. We store session logs to detect unusual access patterns on your account, not to profile your browsing habits elsewhere. Third parties we work with for payment processing receive only what they need to complete the transaction. We do not sell, rent or trade your personal details to advertisers. Retention of your records follows the period required by applicable rules in the regions where this platform operates. When that period ends, records are removed from our active systems. Any updates to this policy are published on this page; continued use of your account after a notice is posted means you have seen the updated terms. Eligibility and data obligations depend on local law and your eligible region.
When you transact via Nagad, we store the wallet reference and transaction amount in your account ledger. This record stays in your account history and is used only for verification and dispute support.
Rocket transactions generate a payment reference we hold against your account. We do not store your full Rocket PIN or credentials — only the reference needed to confirm the transfer.
bKash deposit entries appear in your account wallet with a timestamp and amount. We hold this to let you track your own history and to resolve any mismatch between your wallet and your account balance.
This policy applies to data we collect directly through your 356 bet account — at registration, during login and when you interact with the lobby or your wallet. It does not extend to third-party sites you might reach through an external link, and it does not govern how Nagad, Rocket or bKash handle data on their own platforms. Eligibility to use this platform at all depends on your local law and the regions where access is permitted.
Login timestamps, device type and session duration are collected when you access your account. We use this to detect access from an unfamiliar device and flag it for your review in account settings.
Deposits and withdrawal requests processed through your account wallet are logged against your profile. This covers activity initiated through the platform — not actions taken directly inside your Nagad or Rocket app.
Pages you open inside the lobby and game sessions you start are recorded at the account level. This data is used for session continuity — so your lobby state is consistent when you return on a different device.
Payment processors, game studios and any external link you follow from this site operate under their own data policies. We do not control or represent their practices, and this policy does not cover them.
Your account data is not locked away. You can view the personal details we hold by going to the account settings page after logging in — name, contact information and linked payment methods are shown there. If something is wrong, you can correct it directly from that screen for most fields. For changes that affect identity verification — such as your registered name — you need to raise a request through our support channel, where the update is reviewed and applied by our team. If you want to know more about a specific data point we hold, or you believe we are holding something that should not be there, contact us through the published support routes. We will review the request and respond. Requests to remove data are handled in line with the retention rules that apply to your eligible region — some records must be kept for a mandatory period before removal is possible. Your ability to exercise these options depends on local law and the region in which your account was opened.
Log in and open account settings to see the personal and payment details we hold. Your transaction history — including Nagad and Rocket entries — is visible in the wallet section.
Contact details and address fields can be edited directly in account settings. For identity-linked fields, submit a correction request through the support channel so our team can verify and apply the change.
If you are unsure what data we hold, or you think a record is incorrect, contact support with your account reference. We will confirm what is held and explain why, within the scope of our retention obligations.
When your account is closed and the mandatory retention period has passed, records are removed from active systems. You can submit a removal request through support; we will advise on the applicable timeline.
If you have a question about this policy, want to request access to your data or need to raise a concern, use the contact routes published on this site. We handle privacy questions through the same support paths as account help — check the support section of the site for the current routes available to Bangladesh accounts.
Open the chat window from any page in your account to raise a privacy question directly. Have your account reference ready so our team can locate your record quickly.
Send your privacy request to the published support email address shown in the contact section of this site. Include your registered account name and the nature of your request for a faster response.
For straightforward corrections — contact number, email address, linked wallet details — the account settings page is the direct route. Login and review the editable fields before contacting support.
We keep your data inside our systems using access controls that limit who on our team can view account records. Cookies on this site are used for session continuity — keeping you logged in and maintaining your lobby state across a mobile session. You can manage cookie preferences through your browser settings; disabling certain cookies may affect how the lobby loads on your device. Data we collect is not moved outside the scope described in this policy without a process change that would be reflected in an updated version of this page.
We hold account and transaction records for the period required in your eligible region. When that period ends, records are purged from active systems. You can ask support for detail on the retention window that applies to your account.
Session cookies keep your account active across your mobile browser visit. Analytics cookies help us see which lobby pages load correctly on different handsets. You control both through your browser or device settings.
Login credentials are stored in hashed form — we do not hold your password in plain text. Unusual login activity triggers a flag in your account that you can review and respond to from account settings.
When this policy changes, we publish the updated version on this page. The date at the top of the page reflects the most recent revision. Continuing to use your account after a revision is posted means you have seen the change.
Questions below cover the data and account rights topics we hear most from Bangladesh accounts. If your question is not here, contact support using the routes published on this site.
We collect the name, contact detail and login credential you enter at registration. If you connect a payment method like Nagad or Rocket, we also record the wallet reference linked to your account. We do not collect information beyond what is needed to run your account.
We share data only with the payment processors needed to complete your transaction — and only the information they need to do that. We do not sell or rent your personal details to advertisers or any other external party.
Log in and open the account settings page. Your registered details, linked payment methods and transaction history — including Nagad and Rocket wallet entries — are visible there. For a full data summary, contact support with your account reference.
Most contact fields can be updated directly in account settings after you log in. For changes to identity-linked details such as your registered name, submit a request through the support channel so the team can verify and apply the correction.
Retention follows the period required in your eligible region under applicable local rules. When that period ends, records are removed from our active systems. Submit a support request if you need details on the timeline that applies to your account.
No. This policy covers data collected through your 356 bet account only. Your Nagad or Rocket app is governed by its own provider's policy. We hold only the transaction reference generated when a payment is processed through our platform.
When you close your account, we retain the records required for the mandatory period in your eligible region. After that period, data is removed from active systems. Contact support to submit a closure and data removal request; we will advise on the applicable timeline.